Refund Policy | AI Tycoonz Learn To Use AI

REFUND POLICY

Effective Date: January 1, 2026
Last Updated: January 1, 2026

OVERVIEW

At BGM Agency LLC ("we," "us," or "our"), we strive to provide high-quality courses, coaching programs, digital products, and services through AI Tycoonz (https://aitycoonz.com).

This Refund Policy explains our policy regarding refunds, cancellations, and returns for all products and services sold through our Site.

By making a purchase, you acknowledge that you have read and agree to this Refund Policy.

GENERAL REFUND POLICY

30-Day Money-Back Guarantee (Select Products)

Certain products and services are covered by our 30-Day Money-Back Guarantee. This applies to:

AI Vibe Coding Workshop

Other courses or programs explicitly marketed with a money-back guarantee

To qualify for a refund under the 30-day guarantee:

Request must be submitted within 30 days of your purchase date

For the AI Tycoonz 8-Week Course + Coaching Program we only offer a 14 day refund on that offering, and the user must have taken action following the training, demonstrated where it did not work for them. At this stage, we will offer the user a 1on1 call to help them get moving forward, and if we cannot help them - then we will refund them their purchase price of the 8 week course + coaching.

You must have made a good-faith effort to engage with the content and implement what you learned

You must submit your refund request via email to [email protected] with subject line "REFUND REQUEST"

Provide a brief explanation of why the program did not meet your expectations (optional but helpful for improving our services)

Refund requests received after 30 days will not be honored.

Products NOT Covered by Money-Back Guarantee

The following products and services are FINAL SALE and non-refundable:

One-Time Offers (OTOs) presented immediately after checkout

Upsell products purchased as add-ons

Digital products that have been downloaded or accessed (templates, guides, software, tools)

Lifetime access courses where content has been fully accessed or downloaded

Custom services or done-for-you work that has been completed

Third-party products or services purchased through affiliate links

Discounted or promotional offers marked as "final sale"

These products are non-refundable because:

Digital products cannot be "returned" once delivered

Custom work cannot be undone once completed

Deep discounts are offered in exchange for no refund eligibility

SUBSCRIPTION AND PAYMENT PLAN REFUNDS

Monthly Subscriptions

If you purchase a monthly subscription service:

You may cancel at any time by contacting [email protected]

Cancellation takes effect at the end of your current billing period

No refunds are provided for partial months

You retain access until the end of your current billing period

Payment Plans

If you purchase a product or service on a payment plan (e.g., 2-payment plan, 3-payment plan):

Refunds are only available if you request within 30 days of your FIRST payment

Once the second or subsequent payment is charged, the purchase becomes final

You are responsible for all remaining payments even if you cancel early

Failure to pay remaining installments may result in loss of access and collections action

Example:

You purchase AI Tycoonz on a 2-payment plan ($599 today, $599 in 30 days)

Day 15: You request a refund → Eligible for full refund of first payment

Day 35: You request a refund → NOT eligible because second payment has been processed

REFUND REQUEST PROCESS

How to Request a Refund

To request a refund, follow these steps:

Step 1: Send an email to [email protected]

Step 2: Use subject line "REFUND REQUEST"

Step 3: Include the following information:

Your full name

Email address used for purchase

Purchase date

Product or program name

Order number or transaction ID (if available)

Brief explanation of why you're requesting a refund (optional but appreciated)

Step 4: Wait for our response (typically within 1-3 business days)

Refund Processing Time

Once your refund is approved:

Refunds are processed within 5-7 business days

Funds will be returned to the original payment method used for purchase

Depending on your bank or credit card provider, it may take an additional 5-10 business days for the refund to appear in your account

We cannot expedite refunds beyond our control (bank processing times).

COURSE AND COACHING PROGRAM REFUNDS

AI Tycoonz 8-Week Course + Coaching

The AI Tycoonz 8-Week Course + Coaching Program is covered by our 30-Day Money-Back Guarantee.

To qualify:

You must request a refund within 30 days of enrollment

You must have attended at least 2 live coaching sessions (or watched replays)

You must have made a reasonable effort to implement the strategies taught

Refunds will be denied if:

You request a refund after the 30-day window

You have not engaged with the program content

You violate our Terms of Service or Code of Conduct

You attempt to abuse the refund policy (e.g., serial refund requests)

Other Courses and Workshops

Most courses and workshops include a 14-day or 30-day money-back guarantee as specified on the sales page.

Check your specific purchase confirmation for refund eligibility.

If no refund policy is specified, the product is considered final sale.

DIGITAL PRODUCT REFUNDS

Non-Refundable Digital Products

The following digital products are non-refundable once accessed or downloaded:

Templates (funnel templates, email templates, document templates)

Downloadable guides, eBooks, PDFs

Software tools or apps

Prompt libraries and content packs

Private podcasts or audio programs

Pre-recorded video courses with instant access

Reason: Digital products cannot be "returned" once delivered. Once you download or access the content, we cannot revoke your copy.

Defective Digital Products

If a digital product is defective, corrupted, or cannot be accessed:

We will work with you to resolve the technical issue

If the issue cannot be resolved, a refund may be issued at our discretion

COACHING AND CONSULTING REFUNDS

One-on-One Coaching Sessions

Individual coaching sessions purchased as standalone services are non-refundable once:

The session has been scheduled

The session has occurred

Cancellation Policy for Coaching Sessions:

You may cancel or reschedule a session with at least 48 hours notice without penalty

Late cancellations (less than 48 hours notice) or no-shows are non-refundable

Rescheduling is subject to coach availability

Done-For-You Services

Custom services, done-for-you implementations, or consulting projects are non-refundable once work has commenced.

If you are unsatisfied with completed work, contact us to discuss revisions or resolution options.

CHARGEBACKS AND DISPUTES

Chargeback Policy

Initiating a chargeback without first contacting us to resolve the issue is a violation of this Refund Policy.

If you dispute a charge with your bank or credit card company:

Your account will be immediately suspended or terminated

You will lose access to all purchased products and services

We reserve the right to pursue legal action to recover costs, fees, and damages

Chargebacks cost us significant fees and harm our business.

If you have a billing issue or dispute, please contact us first at [email protected]. We will work with you to resolve the matter fairly.

CANCELLATION POLICY

How to Cancel Subscriptions or Payment Plans

To cancel a subscription or payment plan:

Email [email protected] with subject line "CANCEL SUBSCRIPTION"

Include your name, email address, and product/service name

We will confirm cancellation within 1-3 business days

Cancellations take effect at the end of the current billing period.

You will retain access until your paid period expires.

Cancellation Does Not Equal Refund

Canceling a subscription or payment plan does not automatically trigger a refund. Refunds are subject to the terms outlined in this Refund Policy.

EXCEPTIONS AND SPECIAL CIRCUMSTANCES

Medical or Emergency Situations

If you experience a medical emergency, serious illness, or unforeseen personal crisis that prevents you from completing a course or program:

Provide documentation if possible (not required but helpful)

We may offer a credit, extension, or refund at our discretion on a case-by-case basis

Technical Issues

If you experience technical issues accessing our Services:

We will work to resolve the issue as quickly as possible

If the issue cannot be resolved within a reasonable timeframe, a refund may be issued at our discretion

FRAUDULENT PURCHASES

Stolen Credit Cards or Unauthorized Purchases

If we detect or suspect fraudulent activity:

The purchase will be canceled immediately

Access will be revoked

Funds will be refunded to the original payment method

We may report the incident to law enforcement or fraud prevention agencies

If someone made an unauthorized purchase using your payment method:

We will assist with refund processing and account security

REFUND ABUSE POLICY

We reserve the right to deny refunds or ban users who:

Make excessive or serial refund requests

Request refunds after consuming substantial amounts of content

Violate our Terms of Service or Code of Conduct

Engage in fraudulent or abusive behavior

Purchase with the intent to request a refund (refund abuse)

Refund privileges are extended in good faith and are subject to abuse prevention measures.

FINAL SALE ITEMS

The following items are marked as FINAL SALE and are non-refundable under any circumstances:

Clearance or heavily discounted products (50% off or more)

Limited-time promotional offers marked "final sale"

Third-party products or services we do not control

Bundled offers or package deals marked "non-refundable"

Check product descriptions carefully before purchasing.

MODIFICATIONS TO THIS REFUND POLICY

We reserve the right to update or modify this Refund Policy at any time without prior notice.

Changes become effective immediately upon posting to this page.

Your continued use of our Services after changes are posted constitutes acceptance of the updated Refund Policy.

We encourage you to review this Refund Policy periodically.

If you have questions about this Refund Policy or need assistance with a refund request, please contact us:

BGM Agency LLC
Email: [email protected]
Website: https://aitycoonz.com

Please allow 1-3 business days for a response.

GOVERNING LAW

This Refund Policy is governed by and construed in accordance with the laws of the State of Florida, United States.

Any disputes arising from this Refund Policy shall be resolved in the courts of Chiang Mai Province, Thailand, or as otherwise agreed by the parties.